Neon Galaxy X Challenge Zone Terms & Conditions

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.

General Ride Rules and Regulations

• Guests enter the slide only under the supervision of the instructor/attendant.
• Do not attempt the course beyond your skills.
• No lying or sitting on the air bag. If any become tired, the guest should leave the attraction.
• Guests should always aim to land on their feet in the event of any fall.
• Avoid landing on your back, neck, or chest.
• Guests should exit the course after completion and wait in line for their next turn.
• Climbing the trusses or attempting to navigate the course backwards by the guests is strictly prohibited.
• Sharp objects are strictly prohibited in the course.
• Guests must comply with all the instructions provided to them by the instructors/attendants or supervisors.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• No rough play or dangerous acts.
• Recommended that guests wear long-sleeved tops and trousers.
• Adult supervision is mandatory.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.

People of Determination (Guests with Disabilities) Guidelines

• Guests using wheelchairs must be able to board the attraction themselves and must have sufficient strength in their lower extremities.
• The Guest must have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain the riding posture even during bumping or other characteristic movement of the attraction.
• The Guest must be able to enter and exit the attraction without jeopardizing themselves or others and assist with their own evacuation if necessary. This may include special arrangements such as entering through the exit or having someone aid them in boarding. If a Guest must be lifted in and out of an attraction unit, this must be accomplished by a responsible person who is accustomed to doing this. For the safety of our Guests and Team Members, our Attendants and Operators are instructed not to perform this function.
• Guests wearing casts may experience the attraction, however they should ensure it is fully secured during the attraction and the cast cannot obstruct or put an adjacent Guest at risk.
• Guests wearing prostheses cannot attraction.
• Guests with missing limbs must have two functioning legs and two functioning arms to safely experience the attraction the attraction.
• Guests with missing limbs must have two legs that include the knee and two arms that include the elbow along with one functioning hand to safely experience the attraction the attraction.

ASTRO TRAIL

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.
• General Ride Rules and Regulations
• Guests enter the course only under the supervision of the instructor/attendant.
• Do not attempt the course beyond your skills.
• Guests must hold the handrails when going up and down the stairs.
• One guest is permitted per element and two per program.
• Running and pushing each other is not allowed while in the program.
• Guests should exit the course after completion and wait in line for their next turn.
• Sharp objects are strictly prohibited in the course.
• Guests must comply with all the instructions provided to them by the instructors/attendants or supervisors.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• Only flat, closed shoes are permitted. Avoid slippers, high heels, sandals or being barefoot.
• Recommended to wear appropriate attire such as leggings, shorts, or trousers.
• Climbing on iron poles or frames are strictly prohibited.
• No rough play or dangerous acts.
• Adult supervision is mandatory.
• Do not smoke.
• Do not eat, drink, or chew gum.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• People of Determination (Guests with Disabilities) Guidelines
• The Guest must have the body and spinal control to walk upright without the aid of other people or devices and be able to maintain the posture even during bumping or other characteristic movement of the attraction.
• Guests wearing casts may experience the attraction, however they should ensure it is fully secured during the attraction and the cast cannot obstruct or put another Guest at risk.
• Guests wearing prostheses may experience the attraction provided they can walk unaided, and the prostheses are secured properly.

HIGHWAY SLIDE

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.

• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.
• General Ride Rules and Regulations
• Guests enter the slide only under the supervision of the instructor/attendant.
• Do not attempt the course beyond your skills.
• No lying or sitting on the air bag. If any become tired, the guest should leave the attraction.
• Guests should always aim to land on their feet in the event of any fall.
• Avoid landing on your back, neck, or chest.
• Guests should exit the course after completion and wait in line for their next turn.
• Climbing the trusses or attempting to navigate the course backwards by the guests is strictly prohibited.
• Sharp objects are strictly prohibited in the course.
• Guests must comply with all the instructions provided to them by the instructors/attendants or supervisors.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• No rough play or dangerous acts.
• Only flat, closed shoes are permitted. Avoid slippers, high heels, sandals or being barefoot.
• All the guests MUST wear a helmet prior to playing on the slide.
• Recommended that guests wear long-sleeved tops and trousers.
• Adult supervision is mandatory.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• People of Determination (Guests with Disabilities) Guidelines
• The Guest must have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain the riding posture even during bumping or other characteristic movement of the attraction.
• The Guest must be able to enter and exit the attraction without jeopardizing themselves or others and assist with their own evacuation if necessary. This may include special arrangements such as entering through the exit or having someone aid them in boarding. If a Guest must be lifted in and out of an attraction unit, this must be accomplished by a responsible person who is accustomed to doing this. For the safety of our Guests and Team Members, our Attendants and Operators are instructed not to perform this function.
• Guests wearing casts may experience the attraction, however they should ensure it is fully secured during the attraction and the cast cannot obstruct or put an adjacent Guest at risk.
• Guests wearing prostheses may experience the attraction, however it must be properly secured.
• Guests with two functioning hands.

MOONWALK WALLS

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.
• General Ride Rules and Regulations
• Players are always under the staff’s instructions.
• One person at a time on each Climbing Wall as directed by Operator/ Staff.
• Each Climber must be safely fastened into Harness by Operator/ Staff.
• Only Climb as fast as your skill level and ability allow.
• Do not swing out or push off from Climbing Wall via Belay Rope.
• No tricking off walls.
• No running in the floor area, pushing, wrestling or horseplay of any kind.
• No foul language will be permitted.
• Climbers must be in good physical condition.
• Do not tamper with your harness and sling line.
• Staff must check plates into the track before players play.
• Never attempt to attach your own harness or enter the Climb Block on your own, as doing so could result in a catastrophic injury, paralysis, or even death.
• Long sleeves and trousers are preferred. Long hair is recommended to be tied back. Scarves, Wristbands, and other floaty clothing are forbidden to prevent entanglement.
• Only flat, closed shoes are permitted. Avoid slippers, high heels, sandals or being barefoot.
• Players must always wear a safety belt and helmet along with other independent safety devices.
• Players must be inspected by staff for safety before playing.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• Rough play and high-risk actions are prohibited.
• Sharp objects are prohibited at the attraction.
• No playing without permission from the staff.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• People of Determination (Guests with Disabilities) Guidelines
• Have two functioning legs and hands.

NET TOWER

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.
• General Ride Rules and Regulations

• Players are always under the staff’s instructions.
• Only flat, closed shoes are permitted. Avoid slippers, sandals, high heels, or being barefoot.
• Players must be inspected by staff for safety before playing.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• Do not attempt the course beyond your own skill level and capability.
• No rough play or dangerous acts.
• Sharp objects are prohibited at the attraction.
• NO Littering; No Spitting
• Recommended that guests wear long-sleeved tops and trousers.
• Guests land with two feet or butt. Never land head-first.
• Do not leave anything on the landing area.
• Players must be inspected by staff for safety before playing.
• Check the harness is correctly fitted and tightened at the Speed Fall.
• DAILY Cleaning is mandatory and required.
• Always clean from top to bottom.
• Eating and drinking is not allowed on the premises.
• Adult supervision is mandatory.
• One player per course or slide at a time to ensure safety.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• Guests will always wear any prescribed and / or required protective equipment or clothing while participating in the activities.
• People of Determination (Guests with Disabilities) Guidelines
• Guests using wheelchairs must be able to board the attraction themselves and must have sufficient strength in their lower extremities.
• The Guest must have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain the riding posture even during bumping or other characteristic movement of the attraction.
• The Guest must be able to enter and exit the attraction without jeopardizing themselves or others and assist with their own evacuation if necessary. This may include special arrangements such as entering through the exit or having someone aid them in boarding. If a Guest must be lifted in and out of an attraction unit, this must be accomplished by a responsible person who is accustomed to doing this. For the safety of our Guests and Team Members, our Attendants and Operators are instructed not to perform this function.
• Guests wearing casts may experience the attraction, however they should ensure it is fully secured during the attraction and the cast cannot obstruct or put an adjacent Guest at risk.
• Guests wearing prostheses cannot attraction.
• Guests with missing limbs must have two functioning legs and two functioning arms to safely experience the attraction the attraction.
• Guests with missing limbs must have two legs that include the knee and two arms that include the elbow along with one functioning hand to safely experience the attraction the attraction.

NINJA TRAIL

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with uncontrolled epileptic condition.
• Guests with spine, musculoskeletal or head injury.
• General Ride Rules and Regulations
• Do not carry pointed, bulky, or loose items or animals.
• Only flat, closed shoes are permitted. Avoid slippers, sandals, high heels, or being barefoot.
• Socks are required. No shoes or bare feet allowed.
• Appropriate attire includes comfortable clothing such as leggings, shorts, or trousers.
• Eating and drinking is not allowed on the premises.
• Participants should not attempt challenges beyond their skill level.
• Adult supervision is mandatory.
• Players are to always follow staff instructions.
• Prohibited actions include rough play, climbing on frames, or attempting the course backward.
• One player per course or slide at a time to ensure safety.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• Guests will always wear any prescribed and / or required protective equipment or clothing while participating in the activities.
• People of Determination (Guests with Disabilities) Guidelines
• The Guest must have two functioning hands and legs.

SOLAR COURSE

This attraction is not suitable for

• Guest below 110cm.
• Guests weigh above 120kg.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with uncontrolled epileptic condition.
• Guests with spine, musculoskeletal or head injury.
• General Ride Rules and Regulations
• Remove all objects before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• Players must always follow the staff’s instructions. Always use equipment and wear protective clothing correctly.
• Guests must always wear a safety belt and helmet along with other independent safety devices.
• Only flat, closed shoes are permitted. Avoid slippers, sandals, high heels, or being barefoot.
• Long sleeves and trousers are preferred. Long hair is recommended to be tied back. Scarves, wristbands, and other floaty clothing are forbidden to prevent entanglement.
• Players must be inspected by staff for safety before playing.
• Never attempt to attach your own harness or enter the ropes course on your own, as doing so could result in a catastrophic injury, paralysis, or even death.
• No playing without permission from the staff.
• Rough play and high-risk actions are prohibited.
• Do not touch the overhead tracking system or tamper with your harness and sling line.
• One person permitted per element.
• Prohibited actions include rough play, climbing on frames, or attempting the course backward.
• One player per course or slide at a time to ensure safety.
• Do not smoke.
• Do not eat, drink, or chew gum.
• Secure all loose articles of clothing including headwear.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• People of Determination (Guests with Disabilities) Guidelines
• The Guest must have two functioning hands and legs.

SPACE COASTER

This attraction is not suitable for

• Guest must meet height above 120cm and less than 187cm requirements.
• Guests must meet weight above 30kg and less than 88kg requirements.
• Pregnant women.
• Guests with motion sickness or dizziness.
• Guests with back or neck disorders.
• Guests with heart conditions or blood pressure.
• Guests under the influence of alcohol or drugs.
• Guests who had recent surgery.
• Guests with spine, musculoskeletal or head injury.
• Guests with knee, back, broken bones or sprains problems.
• General Ride Rules and Regulations
• Guests enter the course only under the supervision of the instructor/attendant.
• One player per course to ensure safety.
• Participants should not attempt challenges beyond their skill level.
• Prohibited actions include rough play, climbing on frames.
• Cautionary notes for fast slides and proper sliding techniques are provided.
• Safety measures concerning landing and lane clearance are highlighted.
• Cleaning protocols, attire suggestions, and safety precautions are outlined to prevent accidents.
• Remove all objects and loose articles before entering. And remove eyeglasses, jewelry, brooches, hairpin, scarf, key, and any loose articles. Avoid damaging the equipment, the safety of yourself and others.
• Only flat, closed shoes are permitted. Avoid slippers, high heels, sandals or being barefoot.
• We recommend that all customers wear long sleeve tops and trousers.
• No rough play or dangerous acts.
• Adult supervision is mandatory.
• Do not smoke.
• Do not eat, drink, or chew gum.
• The use of mobile phones, video cameras or recording devices is forbidden during the experience.
• People of Determination (Guests with Disabilities) Guidelines
• The Guest must have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain the riding posture even during bumping or other characteristic movement of the attraction.
• The Guest must be able to enter and exit the attraction without jeopardizing themselves or others and assist with their own evacuation if necessary. This may include special arrangements such as entering through the exit or having someone aid them in boarding. If a Guest must be lifted in and out of an attraction unit, this must be accomplished by a responsible person who is accustomed to doing this. For the safety of our Guests and Team Members, our Attendants and Operators are instructed not to perform this function.
• Guests wearing casts may experience the attraction, however they should ensure it is fully secured during the attraction and the cast cannot obstruct or put an adjacent Guest at risk.
• Guests wearing prostheses may experience the attraction, however they should ensure it is properly secured.